2F., No.2-3, Lane 269, Sec. 3, Roosevelt Rd.,
Da-an District, Taipei City 106, Taiwan (R.O.C.)
TEL: 886-2-23658140 FAX: 886-2-23683073
http://www.tmm.org.tw
e-mail: tmm2.org@msa.hinet.net
History
Tsuei Ma-Ma（TMM ）Housing Center was established on Oct. 15, 1989
to address issues of lack of affordable rental housing and to break
the monopoly control by private rental agencies in metropolitan
area of Taipei. It is named after Mrs. Tsuei-Chen SweiJing who was
one starting volunteer’s mother of “Houseless People’s Union”(Also
called “Shell-less snail”), attended the hundred houseless couples
wedding which took place at CKS Memorial Hall staged by “Shell-less
snail”. She passed away of lung cancer on Oct. 1, 1989 – 3 days
after the activity. We honor her by naming this group as she support
“Housing is the basic right of human”.
Mission
- Be concerned about all public matters related to housing issues,
provide assistance in solving housing problems, and enhance the
quality of the living environment.
- Evaluate the quality of information on housing and life, and
protect the interests of consumers.
- Conduct research in housing policy and investigate rental issues,
and promote the enactment of related policies.
- Help the disadvantaged in solving housing problems, use surveys
to study the formation of those problems, gain an understanding
of the social factors involved, and promote housing policies to
protect the welfare of the disadvantaged.
Programs
Rental service
- We build a bridge between home owners and tenants, information
is available through our service window, fax on demand and website.
- We educate and remind mutual parties about renting duties and
rights.
- We provide assistance to the disad- vantaged in renting a home
such as solitary seniors, low-to-moderate in- come people and
single parent family to rent a home and refer them to other welfare
resource. We also accompany the disadvantaged to visit rentals.
- We provide free counseling for rental entanglement.
Mover services evaluation and recommendation
- We establish an evaluation system that uses questionnaires filled
out by customers as a mean to dynamically review moving companies’
quality of service.
- We meditate the disputes between moving companies and customers.
Social Development
- Housing policy observation and legislation
- Community improvement program, such as publish the community
periodical and community environmental enhancement.
- Internship of the Social Work students
Achievements
- Our number of home owners, Annual: 15,000 people, To-date grand
total: 150,000 people
- Our number of tenants, Annual: 35,000 people, To-date grand
total: 350,000 people
- Case number of free legal counseling Annual: 500 cases To-date:
3,500 cases.
- Collection of Questionnaire, Annual 6,000 copies. To-date:
20,000 copies.
We produced a sample lease that is
more neutral than ones available elsewhere.
- Tenant’s Handbook: This handbook shows tenants some techniques
how to pick a home and negotiate the rent.
- Legal Handbook for House Renting: This handbook includes legal
knowledge and related regulations that both home owner and tenant
should know about.
- Moving Handbook: This handbook educates consumers about their
rights and duties in the moving issue, as well as the skills of
packing and several reminders before, during and after the moving.
- Moving Agreement: We set up a moving agreement and require
our assessed moving companies to sign it with their consumers
about their rights and duties.
- Mover Assessment System: This system successfully introduces
a positive circle into the moving market. It also assists the
moving companies to abandon their traditional business style and
accept more professional concepts.
We made the chaotic moving market
an issue. The governmental authorities started to regulate the industry.
- The Institute of Transportation of Mini- stry of Transportation
and communica-. tions commissioned TMM to conduct a research on
“the establishment of eva- luation system and quality assurance
system for the legitimate moving companies.”
- The inclusion of a tax break for tenants: This tax law was
passed in the Legislative Yuen on Dec. 28, 2000.
- Environmental enhancements of the college community and Wen-chou
park (the neighborhood of our office) with the involvement of
the area residents.
- Community activities, such as community banner festival,, children’s
adoption of the Wen-chou park area, community guided tour and
etc.
- Winner of “Best website, Social Service Category” in the 1999
Taiwan Internet Award.
Translator: Ann Kao, Harry Hobson and Esther Lee |
